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Patek Phillipe

Virtual appointments

We know that current circumstances and the ever-changing situation mean that visiting our four showrooms isn’t always convenient for all of our clients. With this in mind, we invite you to enjoy a virtual appointment with one of our helpful experts, to discuss your special DMR enquiries.

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How virtual appointments work…

By contacting your personal DMR Sales Ambassador, or your local showroom, you can arrange for the full DMR experience to be provided from the comfort of your home. 
After confirming your appointment, our Sales Ambassadors will share an invite with you to join them, using a secure platform called ‘Webex’, allowing you to access the virtual appointment using your laptop, or mobile and tablet devices.
You may be asked for further details about the nature of your enquiry to allow our experts to prepare a selection of pieces for you to view.
During your virtual appointment, as well as viewing pieces prepared by our Sales Ambassadors, we will guide you through our website as well as those of our partner brands, allowing you to see pieces which may not currently be in stock in our showrooms.  
Following your appointment, you will receive an email summarising our discussions and answering any additional questions you may have put to them. At this stage, you may be invited to use one of DMR’s remote payment options, allowing you to complete your purchase and arranging for delivery of your new piece, or to click and collect at one of our showrooms (excluding Rolex and Patek Philippe watches). In some cases, you may be invited to the showroom to complete your payment in purchase.

Your safety is of the upmost priority for us here at DMR, and we want to do everything we can to ensure you continue to enjoy the same DMR service in the most convenient manner.

Book a virtual appointment

Arrange a virtual appointment today with one of our helpful experts, and we will try our best to accommodate your preferred date.

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Completing this form is taken as your consent for us to use the personal information provided to contact yourself only in relation to the enquiry detailed within the form. For more information about how we use your data please click here.


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